A Brother printer going offline regularly occurs because of various conditions, especially the WIFI, connectivity and power supply problems. Brother printer offline is no exception as it also carries its share of problems.Overload can cause printer problems, or it may be a problem with the driver, or the network may experience some connectivity problems and also loose connection may be the culprit. Problems can occur anywhere along the line, so you cannot discount a system hardware failure. The problem is multifaceted and only a critical assessment can determine the exact cause, so you can take corrective measures.
The printer is a sensitive device that easily reacts and sends ‘printer offline’ message even when there is only a small deviation in the power supply. It adheres to all printers because a power shortage will naturally affect device performance. Sometimes a simple reboot of the device is necessary to turn it back online. But if the ‘offline’ thing happens because the user made some changes in the computer, it is a valid issue.
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How to set the printer to “online” manually
- Go to the Start icon on the bottom left of your screen and then select Control Panel and then Devices and Printers.
- Select “See what is printing”.
- From the window that opens, select the “Printer” from the menu bar at the top.
- Select “Use Printer Online” from the menu.
Another way to get your printer back online
To turn it back ‘online’ as a legitimate issue occurs, the following is a list of steps to follow to allow the printer to go online:
- To get your printer online. Choose “Use Printer Online.”
- Check to see if there is a print job and clear them. Double-click on the selected printer.
- Select “Cancel All Documents.”
- If there is a printer jam or job, that may cause the printer to show an error and go offline.
- Try printing again to set the printer back online. Print a test page.
- Find a printer and switch it to a “printer off” and then turn it on again.
- Check to see if the printer is experiencing a jam that can cause an error.
- Check all network connections and wireless connections to make sure all the connections are working. Restart your device or computer.
If this does not work you can try these simple steps:
- Select the “Devices and Printers” folder. Or type “Printers” to open the settings menu.
- Right-click the icon for your printer. It may be labeled as part of the device name or printer name. Check your device if you’re unsure. Click the “See What’s Printing” option.
- Or Left-Click the printer and select “Manage Device”
- Click the “Printer” menu in the window that opens and uncheck “Use Printer Offline.” Any items in the print queue for your printer will then print.
Remove and Reinstall the Printer
- Choose “Remove device”.
- Now add the printer again by choosing the Add Printer option from the Devices and Printers.